Coffee Doesn't Have a Demographic, So Ensure You Are Capturing Everyone
Open Every Door. Diversify Your Customer Base. Grow Every Day.
Coffee brings people together. Locals, visitors, students, parents, Gen Z and Boomers, there are no barriers to who or where coffee is enjoyed. Serve every group, give them the choice to order the way they like. Savor Live is a full service system that lets you run mobile order ahead, shipping, subscriptions, in-store checkout with SoftPOS, and customizable loyalty program. Use all the channels so no customer slips past you.
Meet Customers Where They Are
Start with the big idea. Make buying coffee simple from any place and any device.
Mobile order ahead moves lines and fits tight schedules
Curbside and in-store pickup help parents, commuters, and quick lunch runs
Shipping for beans and merch reaches new or loyal customers who moved away or found you while visiting
Subscriptions lock in monthly recurring revenue from home brewers
SoftPOS at the counter keeps walk-in checkout fast for anyone who prefers to visit and pay in person
Why Choice Grows Sales
Different groups act in different ways, but they all want convenience and value.
Gen Z installs the app, joins rewards, and reorders from history
Working pros use order ahead and curbside to save time
Travelers ship a favorite roast to their home after a visit
Neighbors prefer the cafe experience, a friendly cashier and tap to pay
Home brewers subscribe, have their favorite roasts delivered to door and never run out
Build A Friction Free Experience
Give every channel a intuitive, easy flow. Small touches make a big difference.
Simple menus with photos and short, meaningful descriptions
Short content videos that connect to any product to teach preferred brew method, producer highlights or branding content
E-Wallet and cashback rewards that apply in app or at POS
Pickup shelf labels with names and order numbers
Push offers that can be scheduled to go out as a one-off or every month
Order status updates in app and by email
Make The Shop Welcoming
Technology should support hospitality, not replace it. Blend the Self-Order Kiosk and barista service to fit the moment and guest preferences.
Self-Order Kiosk speeds rush hours and reduces errors
Cashier mode stays ready for questions, custom requests and great customer service
Staff see the same tickets the app sends, so handoff is smooth
Keep Learning And Improving
Use your portal’s Dashboard to see what each group loves, then speak to them directly.
Track orders by hour, item, and channel
Watch repeat rate for app users and subscribers
Adjust staffing for peaks and create bundles for slow times
Target notifications for locals, visitors, or students near campus
Quick Action Plan
Cover all the bases with a few smart moves.
Brand your app and turn on order ahead
Add a sign up reward and a fair cashback rate
Set shipping parameters for beans with simple presets
Launch one or two subscription options
Place a Self-Order Kiosk near the entrance and keep a SoftPOS device for line busting