Cut Labor Costs, Pour More Drinks: Self-Ordering Kiosk
Let the Kiosk Ring Up Orders While Your Team Makes Magic
An unmanned ordering kiosk lets your team focus on what matters most. Instead of parking a staff member at the register, you can move that person to the coffee line where drinks are made and tickets move. The kiosk takes orders all day, never needs a break, and keeps your menu clear and consistent.
Kiosks shine during peak hours because they handle repeat orders and simple add ons without slowing down the counter. Your baristas spend more time steaming milk and pulling shots, not tapping keys.
Redirect one cashier to the make line during rush
Serve more guests per hour with the same staff
Keep lines shorter and reduce walkaways
Consistent menu and pricing on every screen
Kiosks also help late night and early morning shifts. When staffing is lean, the kiosk can cover the front while one person handles production and handoff.
Open early or stay late without extra labor
Keep service running during breaks and shift changes
Offer multiple language options for clarity
Collect tips on screen so staff still wins
How It Saves on Labor
Every minute not spent at the register is a minute spent making drinks. Over a week, those minutes add up to real savings.
One kiosk can replace part of a cashier shift each day
Faster ordering means fewer overtime moments
Less training time because the kiosk guides the steps
Clear tickets reduce remakes and rework
Set Up For Speed
Place the kiosk where it attracts quick orders and keeps the line moving. Use simple screens and help guests finish in a few taps.
Put kiosks near the entrance with clear Pay Here signs
Show top sellers first with big photos and prices
Limit choices on each screen to cut decision time
Offer one touch reorders for regulars
Upsells Without Slowing Service
The kiosk can suggest a size upgrade or a pastry at the perfect time. Guests explore on their own and add more items without feeling rushed.
Add smart prompts like make it a large
Show bundles such as latte plus croissant
Highlight seasonal drinks with a timer
Display allergens and notes to reduce questions
What To Track Each Week
Prove the impact by watching a few simple numbers. Tune placement and prompts based on results.
Orders per hour during peak windows
Average ticket from kiosk vs cashier
Line length and walkaway rate
Remake count and prep time