Posts

Mobile-App Steve Fagaly Mobile-App Steve Fagaly

How to use order-ahead and curbside pickup via app to increase throughput during peak hours?

Order ahead and curbside pickup push decisions and payment into the app, so your team can focus on making drinks. With smart prep times, clear staging, and simple handoff, you cut wait times and serve more tickets during peak hours. Feature fast prep items, use time slots, and communicate status in real time to keep the flow moving.

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SoftPOS-&-Hardware Steve Fagaly SoftPOS-&-Hardware Steve Fagaly

In what ways can a dual mode POS (cashier + self-order kiosk) help capture more orders during rush?

A dual mode POS that runs as both a staffed register and a self-order kiosk opens extra capacity when you need it most. The kiosk catches quick orders and upsells on screen while the cashier handles complex requests and hospitality. Lines shrink, accuracy improves, and you ring up more tickets during every rush.

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E-Wallet Steve Fagaly E-Wallet Steve Fagaly

Coffee App Rewards That Keep Customers Coming Back

The right mix of points, punch cards, tiers, and timely offers keeps coffee customers returning. Make rewards easy to earn and redeem, add a prepaid wallet for speed, and use light personalization with friendly reminders. Tie in subscriptions for your most loyal guests. When the program is simple and useful, repeat visits and average spend rise.

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